When you work with CPI, you get the principals of the business; experts in the global airports industry, with over 50 years of combined airport experience.
CPI is a boutique consultancy; we stay deliberately small so that when you hire CPI, you hire the two partners of the company. Clients get unfettered access to decades of specialised airport commercial experience spanning the globe.
Both Susan and Jeremy have extensive commercial planning experience on projects across North America, Europe, Asia, India, South America and the South Pacific.
Our business IS our people.
When you work with CPI, you get the principals of the business; experts in the global airports industry, with over 50 years of combined airport experience.
CPI is a boutique consultancy; we stay deliberately small so that when you hire CPI, you hire the two partners of the company. Clients get unfettered access to decades of specialised airport commercial experience spanning the globe.
Both Susan and Jeremy have extensive commercial planning experience on projects across North America, Europe, Asia, India, South America and the South Pacific.
Susan Gray
Managing Partner
Susan has spent 20+ years in the airports industry, including 10+ years as a commercial planning consultant. Her specific areas of focus are commercial planning and strategy and business development and customer experience.
She previously spent six years responsible for global business development – managing tender development and responses – as well as global corporate communications and ownership of the global brand for SSP, The Food Travel Experts, a leading provider of food and beverage to airports and rail sectors.
Susan began in the industry as a journalist and editor for airport industry and travel retail titles, including The Airport Book, Travel Retail Business, ACI Europe and UK’s Airport Operators’ Association.
Susan is a CPI commercial trainer and speaker at aviation industry events, including a guest speaker on non-aeronautical business at the University of Westminster’s MSc Air Transport Planning and Management.
She has a BA Hons in International Relations from Nottingham Trent University, UK.
Jeremy Corfield
Managing Partner
Jeremy has 30+ years experience in finance, media and aviation sectors.
He spent 12 years at Eye, the global airport advertising concessionaire, including three as CEO of its UK and Europe division start-up. He has operational experience of 40+ airport terminals worldwide.
Jeremy leads CPI financial modelling and benchmarking for CPI and has a particular interest and expertise in the area of digital, technology and innovation.
Jeremy’s most recent projects in airports include commercial planning, retail strategy, digital and mobile strategy, advertising planning and design, tender management and assessment, partnering and corporate positioning.
Jeremy is a CPI commercial trainer and speaker at aviation industry events. He has been chair of the Non-aeronautical Revenue Sessions at the globally renowned annual Passenger Terminal Conference for the past 7 consecutive years.
Jeremy has an MBA in Strategic Management, and has completed Stanford University’s Postgraduate Programme – Managing Change.